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A Friendly Reminder From The Milford Bank: Beware of the ‘Grandparent Scam’

October 29th, 2014

By Bob Russo

The scam usually goes something like this: You receive a phone call from someone claiming to be your grandchild. Or perhaps the caller is claiming to be someone contacting you on your grandchild’s behalf— like a police officer, for example, who says he/she has just arrested your grandchild and is requesting bail money for his or her release.

No matter what story line the culprits employ in this “grandparent scam,” the call always ends up with the scammer asking for money.

Countless times, this scenario—in which a criminal takes advantage of a typical grandparent’s concern for a grandchild—is being perpetrated against senior citizens, and many of them are becoming victims. They choose to immediately wire the money, usually through Western Union, to anywhere in the world that the caller dictates. In other words, they’ll do whatever the caller tells them to do to help their grandchild.

Unfortunately, once money is wired internationally, it’s very hard—if not impossible—to get it back.

Earlier this year, two nurses in Ridgefield, Connecticut, prevented an elderly couple from wiring $2,800 to a scammer—a caller that pretended to be their grandson. In this iteration of the scam, the grandson was injured while on vacation in Colombia and needed money.

The caller also instructed the grandparents to not contact any other family members. Should a similar situation arise—with someone on the phone saying they’re your grandchild and asking for money—do call a member of your family immediately to corroborate what you’ve been told.

With a call like this from out of the blue, there’s a good chance something is amiss.

We understand that our customers are so much more than their savings and checking accounts with us. We hope to be your trusted advisor. So, from time to time, expect that we’ll provide updates on these kinds of scams to make sure you’re aware of them and to keep you from becoming a victim.

Just a Local Bank? Think Again. With The Milford Bank, You Can Enjoy Free ATM Withdrawals at 55,000 ATMs Across the Globe!

October 16th, 2014

By Cortney Meng

You might think that when you open a savings account or a checking account at The Milford Bank, you’ll have to do all of your banking—including free ATM transactions—within the limits of Milford and Stratford. Not so!

While it may be true that our seven branch locations are contained within those two towns, we figured now is as good a time as any to inform you, or remind you, that when you open a savings account or checking account at The Milford Bank, you’ll have access to 55,000 surcharge-free ATMs located across the United States, Canada, Australia, Mexico, Puerto Rico and the United Kingdom.

That’s because The Milford Bank is part of Allpoint, the world’s largest surcharge-free ATM network. That means you can use member ATMs just as you’d use any of the machines located at all of our branches—with no hidden costs.
Usually found at places like CVS, Costco, 7-Eleven and Walgreen’s, there’s a good chance you won’t have trouble spotting these surcharge-free ATMs. In fact, you might even pass by them on a regular basis and not even know it.
Worried you won’t be able to find the appropriate ATM? Not a problem. You can download this app that leverages a geo-locator to help you find the machine that’s nearest you.

We don’t charge a fee when you use any ATM, but look out for other banks’ ATMs that may very well tack on surcharges when you are not a customer and use theirs.

Thanks to the Allpoint Network, though, you won’t have to worry about freely accessing your money. We know that’s the way you like it, and we’ll keep it that way.

Survey Shows More Customers Opting to Bank at Branches and on Mobile Devices in 2014

October 9th, 2014

by Celeste Lohrenz

How do you prefer to do your banking?

According to a recent survey by the American Bankers Association, most Americans (31 percent) prefer to do their banking online. Surprisingly, that represents an 8 percent decrease from 2013. Additionally, this year, more customers prefer doing their banking at a branch (21 percent) than they did last year (18 percent). Other banking preferences include:

  • ATMs – 14 percent (up from 11 percent)
  • Mobile – 10 percent (up from 8 percent)
  • Telephone – 7 percent (no change)
  • Mail – 6 percent (down from 7 percent)

We love it when our customers come in to one of our branches to say hello or conduct their banking business. Our staff is always excited to see friendly faces, engage in good conversation and help answer any questions our customers might have. As such, it’s encouraging to see that more people prefer to do their banking at brick-and-mortar locations this year than they did last year.

But we also understand that in today’s digital world, not everyone has time to drive to the bank for routine financial transactions. While it’s likely you’ve conducted some of your banking business online before, have you ever given mobile banking a try?

At The Milford Bank, we are proud to offer mobile banking options. With our mobile deposit tool, you are able to deposit money into your savings account, for example, no matter where you happen to be—so long as you have a mobile device handy. You can read more about our mobile deposit program here.

In addition to that, we’re pleased to offer Popmoney, a peer-to-peer payment service that lets you send money to friends, family and whoever else from your mobile device. This is perfect for sending your kids money at college or paying your brother back the couple hundred bucks you owe him. Interested in learning more about Popmoney? Stop by or call us. We’re here to help you find the financial services that work best for your needs.

What Do You Know About Defunct U.S. Currencies? – Part Two

October 3rd, 2014

By Pam Reiss

Earlier this year, we published a popular blog post that explored some of the older United States currencies that are no longer in circulation. Fresh off the success of that piece, we decided it made sense to similarly explore some of the coin-related numismatic history of our country.

Believe it or not, paper money, as we know it today—that which doesn’t accumulate interest and can be exchanged between common folk for goods and services—wasn’t printed until 1861. Prior to that, commerce was generally dictated by the exchange of coins.

For the most part, we’ve reduced the coins that circulate today to little more than an inconvenience. After all, who wants to carry around all that change, anyway? But prior to pennies, nickels, dimes, quarters, half-dollars and dollar coins, our ancestors traded a slew of coins that have since become obsolete.

Some of those include the:

• Half-cent. Minted between 1793 and 1857, the half-cent is the smallest denomination of currency that ever circulated in the United States. The coin went through five different iterations during its lifetime. In today’s economy, the value of the coin would be roughly 12 cents, according to the Consumer Price Index.

• Large cent. Bearing a face value of 1 cent, large cents were composed of about twice the amount of copper that could be found in a half-cent. This coin enjoyed the same lifespan as the half-cent, and went through eight different designs during that period. These coins were bigger—and heavier—than today’s quarters.

• Two-cent piece. Created in response to the economic turmoil that resulted from the Civil War—people hoarded money because of the uncertainty of the times—the two-cent piece bore the same dimensions of today’s pennies. Minted between 1864 and 1873, the coin eventually was discontinued due to the rise of the three-cent piece and the nickel.

• Three-cent piece. Weighing eight-tenths of a gram, the three-cent piece was the lightest coin ever minted in the United States. The coin’s lifespan can be divided into two sections. From 1851 to 1873, the coin was minted in silver. From 1865 to 1889, the coin was minted in nickel. During the overlap period, less silver coins were minted while nickel production increased. The coin actually has an interesting reason behind its creation: In 1851, the postage rate dropped from five cents to three cents. This was the solution.

• Half-dime. Most scholars agree that the half-dime was first minted in 1794. These coins were roughly half the thickness and size of dimes, hence the name. As the copper-nickel five-cent piece was introduced in 1866, the need for a silver coin bearing the same denomination was no longer necessary. As a result, these coins were discontinued in 1873.

• Twenty-cent piece. Bearing a remarkably similar design to the quarter-dollar, and thus often mistaken for it, the 20-cent piece was only minted for three years, between 1875 and 1878. The coin, which was originally proposed in 1791, was designed to help a perceived coin shortage in the western half of the country. Either way, the coin didn’t have much utility and was phased out shortly after its release.

But the list of obsolete coins doesn’t end there. So stay tuned, because we’ll touch upon them in future posts!

Meet Teller Lisa Richetelli (if You Haven’t Already)

September 26th, 2014

By Jorge Santiago

“I go out of my way to take care of who’s in front of me. I love all of our customers.”

So says teller Lisa Richetelli, a familiar face at our Broad Street branch for the last 14 years. While many of our customers certainly know Lisa, some might not know that she’s married to another well-known local: Her husband James served as Milford’s ninth mayor from 2001 to 2011. Both spouses revel in their Milford citizenry and were happy to raise their children here among friends, while enjoying the town’s many amenities, like the beautiful seashore.

Lisa finds job satisfaction at The Milford Bank even in everyday simple efforts to assist customers. For example, she described a recent experience helping an elderly woman learn how to operate the bank’s ATM machine. “By the time she left, she was in great spirits,” Lisa recounted. For her, it’s important that every customer who comes through the door has a good banking experience.

After Lisa graduated high school, she worked at The Milford Bank for about a decade before leaving to raise her three children. She returned to her “home away from home” fourteen years ago in a part-time capacity, saying that she couldn’t imagine working anywhere else. “It’s a hometown bank, so people will talk about what’s going on,” she said. “Most of us live in Milford or are from around here, so the bank has a really community-oriented feel.”

Lisa said she looks forward to seeing whoever walks up to her counter. Even though there are customers she knows better than others, she tries to treat everyone the same. “We know most of our customers,” Lisa explained, “and we make it a point to get to know the customers we don’t know.”

The Milford Bank strives to hire tellers who will be courteous, friendly and helpful at all times, and Lisa perfectly embodies those characteristics.

Please stop by our Broad Street branch and say hello!

You Love Local Businesses. We’ll Help You Love Them More!

September 23rd, 2014

By Lynn Viesti Berube

The whole community benefits when you spend your money locally. We at The Milford Bank understand that perfectly, which is why we’re pleased to work with our business customers to make special offers available from them to the rest of our customers.

We started this program several years ago with coupons accessible on our ATMs. While we can no longer offer them at our ATMs (the software which enabled us to add coupon screens is no longer available) our customers can still find these valuable offers on our website, in our eNewsletter and in the customer newsletters mailed with their monthly paper statements.

Every quarter, working in conjunction with our business customers, we offer different coupons supporting local businesses—anything from restaurants to boutiques to flower shops and everything in between. We’re always looking for ways to help our customers save money. Our local coupon program is just one extension of that philosophy. Plus, it helps our business customers too.

Milford and Stratford are wonderful communities full of strong businesses run by great people. That’s why we’re pleased to call the two towns our home. In order to keep our communities in as good a shape as they’re in, it’s important that we support local businesses whenever possible. These coupons will help bring prices down, so please consider taking advantage of them.

Who doesn’t like to save money? We know we do. By making use of our local coupon program, it is our hope that our customers will help support local businesses without feeling like they are breaking the bank.

School Is Back in Session, So It’s Time to Get Involved With Cent$ible Kid$

September 4th, 2014

by Jorge Santiago

It’s never too early to teach your kids the importance of saving their money. But, in fact, many children get to high school lacking the financial acumen necessary to navigate the next chapters in their lives.

Understanding this, The Milford Bank launched the Cent$ible Kid$ program in 2008. We envisioned that the program would help young kids realize the importance of saving their money. To help engrain that message, we visit students in Milford and Stratford elementary schools and show them  how to open a savings account—it’s like a piggy bank, but secure and more measurable.

“We think it’s important to teach kids to regularly save their money for a worthwhile purpose, like something special they want, rather than just asking [their parents] for it,” explains Bob Russo, Vice President and Manager of our Broad Street office. “It’s about choices: They have to decide how to spend their money. We believe it promotes good behavior.”

Whether the students deposit 10 cents or $20 a week doesn’t matter to us. Rather, we’re more interested in encouraging the thrifty behavior. And that’s why we give each child a $1 bonus after making five deposits. After making eight deposits, we give them a $1 gold coin, too.

Right now, there are over 500 kids in the program, according to Russo.

In addition to encouraging the youth to open savings accounts, we also educate them on a variety of bank-related topics including the Federal Deposit Insurance Corporation, the U.S. Mint, interest rates and more.

Since school is back in session, now is the perfect time to teach your kids about the importance of saving their money. We believe that Cent$ible Kid$ is a program that will help do that.

 

School Is Almost Back in Session, So It’s Time to Get Involved With Cent$ible Kid$

August 22nd, 2014

By Jorge Santiago

It’s never too early to teach your kids the importance of saving their money. But, in fact, many children get to high school lacking the financial knowledge necessary to navigate the next chapters in their lives.

Understanding this, The Milford Bank launched its Cent$ible Kid$ program in 2008. We envisioned that the program would help young kids realize the importance of saving their money. To help engrain that message, we visit students in Milford and Stratford elementary schools and show themhow to open a savings account—it’s like a piggy bank, but secure and more measurable.

“We think it’s important to teach kids to regularly save their money for a worthwhile purpose, like something special they want, rather than just asking [their parents] for it,” explains Bob Russo, a vice president and manager who works out of our Broad Street office. “It’s about choices: They have to decide how to spend their money. We believe it promotes good behavior.”

Whether the students deposit 10 cents or $20 a week doesn’t matter to us. Rather, we’re more interested in encouraging the thrifty behavior. And that’s why we give each child a $1 bonus after making five deposits. After making eight deposits, we give them a $1 gold coin, too.

Right now, there are over 500 kids in the program, according to Russo.

In addition to encouraging the youth to open savings accounts, we also educate them on a variety of bank-related topics including the Federal Deposit Insurance Corporation, the U.S. Mint, interest rates and more.
Since school is almost back in session, now is the perfect time to teach your kids about the importance of saving their money. We believe that Cent$ible Kid$ is a program that will help do that.

What’s the Difference between a Debit Card, a Credit Card and an ATM Card?

August 14th, 2014

By Pam Reiss

How big is your wallet? It might be quite large due to the amount of plastic it holds.

Believe it or not, 78 percent of Americans carry $50 of cash or less on them at any given time. That’s because these days, virtually anything can be purchased with credit cards or debit cards. Should a consumer find him or herself in a pinch where a business doesn’t accept charge cards, that person could always find the nearest ATM and take out some cash.

But what is the difference between all of those kinds of cards anyway? Let’s take a look:

An ATM card is usually issued by your financial institution. The card allows you to take money from your savings account or checking account from an ATM, depending on which account it’s linked with. Generally speaking, you can use your ATM card to withdraw money from any ATM machine. But be careful: Some of those withdrawals will cost you. If an ATM machine is not part of your bank’s network, there’s a good chance you’re going to have to pay a fee to access your money. Because The Milford Bank is a member of the Allpoint ATM Network, our customers are able to withdraw money from one of 55,000 machines across the world with no fees. You can find more information about that here.

• A debit card—also known as a check card—is linked with your checking account and generally has a Visa or MasterCard logo on it. As such, you can use these kinds of cards anywhere credit cards are accepted. It’s important you realize that debit cards are not credit cards, as the money that they draw from is the money that is on deposit in your bank account. Because you’re using your own money to make purchases you don’t have to pay interest on the things you buy with your debit card. But it’s important that you remember to keep track of how much money you have in your account because it is possible to spend more money than you have in your accounts, causing you to overdraw your account. .

• A credit card allows you to purchase things with a lender—like American Express, Visa or MasterCard—fronting you the money. The lender charges the merchant a per-dollar percentage on each transaction. They will also charge you interest if you carry a balance on your account. . Depending on your credit history, your credit limit may vary. The better your history, generally speaking, the higher your limit.

Different kinds of cards are the preferred method of payment for different kinds of people. There are some people who will only buy things with cash. When you pay with cash, you know exactly how much of it you have in your wallet so you don’t risk spending more than you have.

Other people turn to debit cards because they don’t like having cash on their person in case they lose their wallet, for example. On top of that, you don’t have to worry about carrying a high balance—though you might have to worry about overdrawing your account if you’re not careful.

Because of the freedom and rewards that come with some credit cards, many people feel comfortable buying with them. . It is important to try and pay your credit card balance in full each month, however, if you wish to avoid hefty interest rates.
What is your favorite banking card to use and why? Keep the conversation going in the comments section below!

What is the difference between the mortgage rate and APR?

August 6th, 2014

By Paul Mulligan

You are eyeing a 15-year fixed mortgage rate of 3.125 percent. But next to the mortgage rate there is another number that says 3.17 percent annual percentage rate (APR).

So what’s the difference between the two numbers, and how does it affect you?

Your mortgage rate is the baseline interest that you can expect to pay every month if you qualify for the loan. Mortgage rates are offered in increments of eighths (for instance, a sequence would go 3 percent, 3.125 percent, 3.25 percent, 3.375 percent, etc.).

This number can vary depending on several different factors including the health of the housing market and your risk as a borrower. Your risk can include the amount of the loan you are requesting, your credit score, the purpose of the loan and the property type. Other factors could include whether the loan is full, limited or stated, as well as the loan-to-value ratio.

Your APR is what you will actually pay once you factor in all of your third-party and closing fees like loan origination fees, processing fees, underwriting and premiums. It could also contain mortgage “points,” which are percentages of the loan that the bank can request. Different rates will come with different points that you as a borrower could have to pay.

All of these fees are typically bundled into a single APR. Banks are required to disclose the APR on their loans so that consumers can compare apples to apples.
So what can you do to secure the best mortgage possible?

Finding the best mortgage rate could mean saving thousands of dollars in the long run. A good place to start is to look at your bank’s standard mortgage rates to get an idea of what to expect prior to scheduling a meeting. Also, spend some time comparing mortgage lender rates, which will let you find the best deals in the region where you are looking.

Still have questions about mortgage rates and terms? Ask us. We are here to help.

 
 

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