What Does the New FICO Scoring System Mean?

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by Paul Mulligan, SVP, Retail Lending

When you apply for a loan, lenders have access to a variety of information they use to decide whether to give you a loan and at what terms.  The most popular of those resources is your FICO score, a three-digit rating based on information in your credit reports, which helps lenders decide how likely to repay a loan, how much you can borrow, the length of you loan repayment period, and your interest rate.

While FICO scores give lenders a quick and consistent way to determine borrower worthiness, they also make sure you, the borrower, get a fair credit assessment and access to the funds you need.  FICO has become the de facto industry standard for lenders.

This month, FICO has updated its scoring system for the first time since 2014, which could impact your scores.  The new scoring places more emphasis on trend data in your credit report, looking at your credit utilization and payments over the past two years, as opposed to only current balances.  For instance, new data might include whether you tend to pay off balances quickly, carry extended debt, or consolidate loans, as well as your credit management predictability.

The other major change reflects changes in credit reports.  Tax liens, insurance-paid medical collections, and judgments are no longer part of credit reports, and healthcare defaults won’t appear on credit reports for at least six months.

At the end of the day, though, the real question is, how will the new scoring impact you?

The new scores will be less forgiving of risky credit behavior.  That means, if you regularly run up your credit, don’t pay off balances consistently, carry too many credit cards, or consolidate debt into personal loans in order to free up your credit cards, you may see your score go down.

On the other hand, some spending habits that may have previously been viewed negatively may no longer hurt you.  For instance, if you run up seasonal balances – such as during the holidays or summer vacations – and then pay them off, your score may not be negatively impacted because those are predictable one-time spikes, not regular habits.

Ultimately, what you need to keep in mind is the basics of good credit haven’t changed.  Payment history (35%) and credit usage (30%) are still the two biggest components of your FICO score.  If you follow good credit practices – pay your bills on time, keep balances below your credit limits, and don’t apply for too many new lines of credit (or too often) – you should have nothing to worry about.  In fact, if you manage your credit well, the new scoring could actually improve your score.

If you’re concerned about your credit rating and want to work to improve your score, the sooner you start following good financial habits and budgeting, the faster you can see positive change.  Of course, it’s not always easy, so if you need help or want advice on how to become more responsible with your spending, talk to our specialists.  They can provide information on financial best practices, budgeting and saving tips, and improving your credit.  On the other hand, if you have managed your credit responsibly, you probably don’t have anything to worry about.  Just continue to follow smart banking habits.

Don’t Let Emergencies Sink You into Debt

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By Celeste Lohrenz

Emergencies are, by definition, unexpected and unpredictable.  They can also have significant financial ramifications – either due to high costs or loss of revenue or both.  By nature, emergencies aren’t easy to deal with and most can’t be avoided, but there are ways to make them more manageable, starting with making sure you have an emergency fund.  The question you should ask yourself is, “If I lose my job, if my roof starts leaking, or if my car needs a new transmission, am I financially prepared am I to deal with it?”

Why start an emergency fund?

An emergency savings fund or account could be the difference between being able to manage unexpected expenses and falling into deep debt.  If a significant expense comes up, knowing you have the funds to support at least some of it can keep you from having to worry about your monthly fixed expenses without taking out loans or maxing out credit cards.

How much do you need?

How much to save is really a question of several variables, including income, monthly fixed costs, lifestyle and other variable expenses, size of family, and certainly how much can you actually afford to save each month.  A common goal is to have 3-6 months’ worth of expenses in an emergency fund, but even as little as $500 can cover many unexpected expenses, like a leaky bathroom pipe or bad brakes on your car.

Start by setting an attainable goal and, once you’ve reached that target, you may find you want to increase the size of your emergency fund, so you can set a second target.  When your emergency fund has reached a point with which you’re comfortable, you may have found it easy to live with the reduction in spending.  In that case, you can use the same philosophy to start a new account to start saving for a larger planned expense, such as a vacation, wedding, mortgage down payment, college  tuition, etc.

How to grow the fund?

There are many ways to find money to add to your savings, from cutting expenses to finding supplemental income sources.  One place to start is the change you get when paying with cash.  The coins, $1 and even $5 bills can add up quickly if you put it into a jar at home every day, then deposit it each week or month.  But, you have to have the willpower to avoid dipping into it for an iced latte or other items.

One of the most effective ways to save, though, is using automatic deposits.  We can help you set up automatic monthly transfers into your emergency fund, so you don’t even have to think about it.  Saving apps are another very useful tool that help automate your emergency fund growth.  The Milford Bank has partnered with Plinqit to help customers not only save, but earn money in the process as they reach their goals.

Where to put the money

The key is to make sure you have access to your emergency fund should you need it, but you don’t want it to be so convenient that it becomes a daily temptation.  Interest-earning savings accounts are a good option, because they can be accessed at any time without penalty, but you should keep your emergency fund in a separate account from your regular savings to avoid using it.  Your bank’s specialists can help you determine exactly what kind of account is most suitable for your individual needs.

When should you access this account?

The point of an emergency fund is to have it available if unexpected expenses come up that you can’t handle with your monthly budget.  if you’re faced with an expense you weren’t expecting, consider whether it’s actually an emergency – something you absolutely can’t avoid doing – and whether you may be able to cover the costs with your monthly budget, even if you have to adjust it slightly.  By using automated tools to fund the account, you will be less likely to spend it until an emergency arises – out of sight, out of mind, as they say.  But remember, emergencies can happen at any time, so if you do need to dip into your fund to cover an expense, you should start saving again right away to build it up again.  You never know when the next emergency is going to happen.

Is a Home Equity Loan Your Path to Eliminating Credit Card Debt?

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By Paul Mulligan,

Senior Vice President, Consumer Lending

Now that the holidays are a distant memory, everyone has settled back into their “normal” routines, which inevitably includes paying the bills. Hopefully, you didn’t max out all your credit cards, but if you did, that may create strain on your budget, especially if you also have other debts you’re paying off as well, like college loans.

The reality is this situation can happen to anyone, at any time. You may run into some unexpected expenses or you simply aren’t budgeting wisely, or you haven’t figured out how to save enough and the next thing you know, you have multiple debtors hitting you with high interest rates every month. It can make it hard to make a dent in your balances and become financially secure.

If you own a home and have built up equity, there is an option that could help get you out of debt faster than paying off all your credit cards each month. You could look into a home equity loan. Especially if you’ve been paying of your mortgage for several years, or your home value has increased significantly, you may actually have an easy time securing a home equity loan.

Using a home equity loan to pay consolidate multiple debts has some advantages. For instance, home equity loans often come with lower interest rates than credit cards, making the interest you’re accruing each month lower. With a home equity loan, you are also only paying a single creditor, making your monthly budgeting a little easier to manage, and a longer repayment period may help you reduce your monthly payment, giving you a little breathing room in your budget. In addition, if you are also using the home equity loan to fund a major home improvement project, the interest may also be tax deductible.

But, you should be aware there are risks with consolidating debt into a home equity loan. Perhaps the biggest is that, if you default on the loan, your home can go into foreclosure. Unlike credit card debt, it’s almost impossible to discharge a home equity loan. In addition, if your home’s value drops, you could end up paying more than it is actually worth at that point.

Perhaps the biggest drawback is loan consolidation doesn’t address the spending habits that got you into a debt problem to begin with. In addition to paying off your loans, you should also get into better spending habits to make the most of your paycheck and avoid getting into even more debt. It’s very easy to start running up credit card balances if you aren’t careful. So, if you are having a hard time putting money into savings, there are several ways you can help yourself become more financially responsible, including using a savings app like Plinqit.

But, if you think a home equity loan could be the right option for you, come speak with one of our financial specialists, who can help you make a smart decision and get your finances back on track.

Peer 2 Peer Payment Apps Give Consumers More Choice

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By Celeste Lohrenz

As it has been with nearly every industry, digital technology is changing the way people bank.  Online tools and mobile apps are making it easier for people to manage their finances, giving them modern options to replace traditional options.  P2P (Peer To Peer) payment apps, for instance, have become highly popular as a means of exchanging funds between individuals.

While check payments are still very popular – even with Millennials, new P2P payment users are nearly evenly split between those younger than and older than 45.

It’s really about having options.  If there one thing a digital economy has proven  it is that people want convenience.  They want to be able to transact using whatever methods are most convenient for them at the time.  That may mean going to a local bank office to understand the differences between home equity loans and HELOCs.  It may mean putting a check in the mail for a monthly car payment.  It may mean going to an ATM to take out cash for dinner.  It may mean putting a new TV on a store credit account because of a no-interest offer.  Increasingly, though, it also means using P2P apps to settle with friends, relatives, colleagues, or others.

For instance, Zelle – a mobile payment platform whose parent company is actually owned by seven major banks – delivered $49 billion through 196 million transactions in Q3 2019 alone, a year-over-year increase of 58% in transaction value and 73% in transaction volume. The Milford Bank is happy to now offer Zelle to our customers as a further option to your banking experience.

There are many reasons P2P payment apps such as Zelle are growing, but convenience is at the top of the list. Zelle offers a simple alternative to get money to other users quickly – if both parties are signed up with Zelle for instance, funds may be available within minutes.  Zelle is available on both Android and iOS platforms, making it easy to transfer money to split a dinner tab or utility bill, regardless of what mobile devices your friends use.

But, perhaps the biggest benefit Zelle offers is trust.  The biggest reason consumers avoid mobile payment apps is lack of trust.  In addition to being operated by a consortium of the biggest banks in the country, Zelle partners with other financial institutions so those banks can make Zelle transactions available through their own mobile apps and online resources – as opposed to having to use a third-party app.  Sending or requesting money is as simple as logging into The Milford Bank’s mobile app or online account and choosing the person to send funds to using your mobile contact list or entering their phone number or email address.

Along with The Milford Bank, more than 600 financial institutions have signed up to be part of the Zelle Network, with more than 250 already online and processing transactions.  In all, more users representing more than 5,500 banks have successfully completed Zelle transactions.

How are You Getting Rid of Your Old iPhones and Computers?

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By Dave Wall

Every time Apple, Samsung, or any other electronic device manufacturer releases new products, the media tends to grab hold and saturate news feeds with the incredible advances these new product bring for consumer and business users. They’re not wrong of course – think about all the things we’re now able to do from smartphone in our hands.  It’s an unprecedented level of convenience, efficiency, and productivity, and the hype helps generate sales momentum as these new products become available.

But, what is left out is what to do with your old devices when you replace them. Of course, some phones are recycled when they are exchanged for new ones at mobile carriers like Verizon and AT&T.  But when you consider the third-party market for not only phones, but other devices like tablets, laptops, smart watches, and the many other products that permeate today’s digital lifestyles, it’s clear that there’s an awful lot of electronic waste being created.

The United States alone generated almost 12 million tons of e-waste in 2014 according to the EPA. The UN reported that 44.7 million tons of e-waste was generated globally in 2016, and the World Economic Forum reported that number had risen for 485 million tons in 2018.  That makes it the fastest-growing waste stream in the world.  Yet, only about 20% was recycled.  So, where do the rest of these items end up?  Certainly, many are likely collecting dust in homes and offices, but a large percentage ends up in landfills or incinerators, both of which are harmful to the environment.

E-recycling offers an effective way to get rid of old electronics safely, but how should you recycle your electronics? There are many local retailers that will recycle e-waste – some of them regardless of where they were purchased.  And of course, mobile carriers often offer rebates for trade-in that can be applied towards the purchase of a new device.

If you keep an eye on your community events, you will also likely find e-recycling opportunities. The Milford Bank, for instance, will be holding two Shred & Recycle Days this year, making it easy for residents to get rid of their old electronics, as well as paper documents.

The first TMB Shred & Recycle Day will take place on Saturday, May 4, 2019, from 10:00am-1:00pm at the Post Road West branch (295 Boston Post Road, Milford, CT), and will include free e-recycling for anyone and free document shredding for customers (non-customers may still take advantage of the shredding service for a $5 donation to a local non-profit).

The second Shred & Recycle day will take place in the fall, after families have purchased new laptops and tablets for the new school year, on Saturday, October 12, 2019 (10am-12pm).

Recycling electronics and paper provides a constant stream of resources that have countless uses, helps reduce the amount of junk that piles up in landfills across the globe, and reduces the environmental impact of dumping. There are many materials that can be harvested from old electronics that can be re-used to manufacture new ones, including, gold, silver, palladium, and copper.  The WEF values the value of materials that can be recovered through e-recycling at more than $62 billion.  Apple says it was able to collect more than a ton of gold from recycled devices in 2015.  That’s worth more than $40 million.

Take a look around your home. If you have old electronics lying around that haven’t been used for years – and most households do – take advantage of this community service provided by The Milford Bank to do some good for the environment and get rid of some old junk from your home in the process.

 

Are Millennials Putting Themselves at Risk with their Digital Habits?

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By Pam Reiss

According to the FBI’s Internet Crime Complaint Center (IC3), the number of reported incidents of cyber fraud continues to increase, reaching to 351,937 in 2018, 16% more than 2017 and a 30% increase from 2014.  Losses from these incidents are growing even faster, reaching more than $2.7 billion last year, an increase of 90% from 2017, and almost 240% more than 2014.  The FTC, which collects data on all sources of fraud, are even more staggering, registering almost 3 million complaints last year alone.

What’s alarming is that no age group is immune.  While there is a correlation between age and amount lost according to FTC data, there is also a reverse correlation between age and frequency of fraud loss.  The median loss increases with age, and Americans 80 and over tend to experience significantly larger losses than any other age group.  But, they are also the least likely to experience loss due to fraud.

In fact, younger Americans under 30 appear to be much more susceptible to loss through fraud than other age groups, falling victim to some sort of fraud three times more often than senior citizens.  This is particularly alarming because it points to younger generations having habits that make them easier targets, which could place them at risk for larger losses as they get older and their savings grow.

A large part of it is the nature of digital natives – Millennials and post-Millennials.  Growing up with the world at their fingertips, they have been immersed in a social environment and are willing to share just about anything.  They have built an resistance to fear of sharing information, and the more “friends” and “followers” and “likes” they have, the more successful they feel, often with little regard for the source of acknowledgement.

That world of social media acceptance has created a false sense of trust, opening the door for criminals, who only need to collect a few pieces of information in order to accomplish their goals.  It’s very easy to set up fake digital personalities to collect personal information or to create entertaining online quizzes to show your IQ, what Star Wars character you would be, or other similar social interactions.

This willingness to share, combined with younger people’s inherently higher level of trust (perhaps we should call it naïveté), makes them easier targets than older generations, which are less likely to trust engagements from people or entities they don’t know.

Whether the result is providing personal information that can lead to fraud, or clicking on malicious links in appear to be legitimate, younger adults can often be more easily manipulated by con artists and cyber criminals.  The good news is there are a number of easy tips that can help keep everyone – young and old – safe.

  • Check senders’ actual email addresses (not just names, they can be falsified)
  • Don’t click on links unless you are sure they are legitimate
  • Don’t open attachments unless you are sure they are intended for you – verify with senders if needed
  • Don’t share personal information with anyone you don’t know, including birthdays and birth cities. Most entities that need this information already have it.  This is a common phone scam tactic
  • If you aren’t sure if a request is legitimate, don’t acknowledge it until you have verified it separately with the organization or friend asking for it
  • Don’t accept friend or follower requests from people you don’t know or who seem out of place
  • Always keep your cyber security software up to date on all devices
  • Monitor your bank and credit card accounts, as well as credit reports
  • Be aware of “free” offers – you can rarely get things for nothing
  • Don’t send money to anyone who isn’t a close friend or family member
  • Be on the lookout for “URGENT” requests for information or money – this is telltale sign of scams
  • Don’t engage in any financial or other sensitive transactions over public or other unsecured WiFi networks – they can easily be hacked and your data intercepted.

Following these simple steps will help keep your identity and finances secure.  It’s inevitable, however, that you will be engaged by a fraudster.  When that happens, be sure to report it.  The more information authorities have, the better then are able to connect scams with their perpetrators and hopefully catch them.

Hopefully, it won’t happen, but if you think your personal or financial information has been compromised, contact The Milford Bank immediately.

 

Identity Theft vs. Identity Fraud: What You Need to Know

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By Tyler Haskell

Identity theft and identity fraud are becoming all too common today, with the economic impact to banks, businesses, and customers reaching well into the billions annually. In 2018, roughly 14.4 million American adults were victims of identity fraud, with losses totaling $14.7 billion. The two terms – identity theft and identity fraud – are closely related, but aren’t the same, despite often being used interchangeably.

Identity Theft
Identity theft takes place when criminals acquire personal data, which is then used for subsequent illegal activities, including identity fraud and the sale of information to others. This information can include any number of PII (Personally Identifiable Information) data, such as social security numbers, credit card numbers, bank accounts, driver’s license numbers, passwords, and more.

There are many ways criminals can steal personal data, from advanced hacking techniques to intricate scams to burglary and dumpster searches. Corporate hacking instances have increased over the past years, with many high-profile breaches being featured in mainstream news, from retail stores to healthcare organizations. The breaches have resulted in millions of customers’ data being stolen. Mobile devices are also a high-value target, simply because of the incredible amount of data stored on them.

Identity Fraud
Identity Fraud happens when criminals use stolen personal data for illegitimate transactions. These may include fraudulent purchases, opening new bank accounts or credit cards, initiating loans, and more.

Identity fraud impacts not only the victims of identity theft, but also the other organizations that become part of the fraudulent activity: merchants, banks, credit card companies, etc. The truth is, everyone is impacted in some way because businesses build the cost of fraud into their pricing structures to help cover their losses.

Protecting Yourself
Recovering from identity fraud is a daunting task that can take 200-300 hours of time and cost $1,000 or more. What’s more, these accounts can appear on credit reports for extended periods, making it difficult for victims to get legitimate credit.

First and foremost, protect your data. Don’t share passwords or account information. Don’t lend your credit cards or IDs to others. Make sure you have high levels of security on your mobile devices and use highly secure passwords on your online accounts – and don’t reuse passwords. Also use two-factor authentication whenever possible.

Be aware of the countless scams being conducted via phone and online. If you even remotely question a request for information or an offer, hang up and call the institution back yourself to verify the request. Legitimate organizations don’t usually ask for sensitive information without you having contacted them first.

Be sure to check your credit report regularly. We can assist our account holders with this by activating Credit Sense on your online and mobile banking app. Credit Sense is a tool that will help you improve your financial well-being. Credit Sense gives you up-to-date personal credit information including credit scores, credit usage, total balances, payment history, credit age and recent credit. You can refresh your credit score as often as you need and get tips on how to improve it. Credit Sense also offers credit monitoring, which gives you protection from fraud with alerts notifying you when something has changed in your credit profile.

While it’s hard to keep your data completely safe, following these simple precautions and staying alert can help you avoid the hassles and financial burden of identity theft and fraud. To help you with best practices for avoiding identity theft, contact us to learn how we are helping protect your identity and funds.

Helping Beat Food Insecurity in Milford

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By Celeste Lohrenz

Food insecurity is defined by the USDA as “a household-level economic and social condition of limited or uncertain access to adequate food.” As amazing as it may seem, nearly 13% of Americans overall – and 17.5% of children – live in households that are considered “food insecure.”  That’s about 13 million children.

What that means for those children is that the only place they are guaranteed to get a full, nutritious meal is school. Outside of school, it is often a different story. This can result in malnutrition, higher rates of illness and hospitalization, poor academic performance, insecurity, lack of social skills, and other chronic issues.  Ironically, it can also result in obesity for those who experience partial food insecurity because they often overeat when food is available in an effort to make up for missed meals, or they fill themselves up with inexpensive junk food.

Food insecurity is a problem that knows no geographic boundaries and impacts even the wealthiest states in the nation. In Connecticut, the child food insecurity rate is lower than the national rate, at 15.6%, but New Haven County registered a 17% child food insecurity rate.

There are many food banks and other programs that do their share to help collect food and money to provide food for these hungry children. Many of them are modeled after a weekend food program started in Little Rock, Arkansas in 1995 when a school nurse asked for help providing food for students that were complaining and stomach pains and dizziness.

Milford Food 2 Kids was created to help stem the food gap for children in Milford.  With help from many selfless volunteers, the organization hands out bags of child-friendly food each week to children in need.  Its mission to feed hungry children began in 2016, when it initially delivered 26 weekend food bags to children in two schools.  By the end of the recently concluded school year, it had expanded its service to 166 children in 13 schools.  Its goal is to continue to expand the Food 2 Kids program into a sustainable program that will provide food for children on an ongoing basis.

In order for programs like Food 2 Kids to succeed and effectively help close the food gap, they need help from individuals willing to donate to their cause, as well as from local organizations who help to organize donation drives.

As a local presence in Milford for more than 140 years, The Milford Bank has been very active in serving the needs of its communities beyond providing banking services. Each year, the Bank provides event sponsorships, charitable donations, and hosts its own events, like its recent paper shredding and e-recycling day.

In its ongoing mission to give back to the community it has been a part of for so long, The Milford Bank will be active in supporting the Food 2 kids program and will be accepting cash donations at all of its Milford locations throughout the month of September.  Donations are tax deductible and 100 percent of finds raised will help Food 2 kids meet its 2018 goals.  Contributions of all sizes are welcome:  $7 will feed a child for a weekend, while $280 sponsors one child for the entire school year.  For more information, please contact any Milford Office of The Milford Bank.

In addition to the collection drive, many employees of The Milford Bank are planning their own ways to raise funds for Milford Food 2 Kids throughout the month. Do not be surprised to see or hear about a special contest or bake sale. The Bank Employees have set a fundraising goal of $20,000. This matches Bank donations to the program for each of the past two years.

Food 2 Kids is always looking for more volunteers to help with shopping and picking up food, packing, delivering, stocking, and spreading the word throughout the community. Interested volunteers should contact Food 2 Kids directly at 203-877-4277 or milfordfood2kids@gmail.com.

Safety Tips for Online Banking

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By Dave Wall

As with most services today, banking has moved into the digital world. Online banking provides an easy way to manage personal finances quickly and conveniently, without the need to worry about mailing checks to pay bills or going to the bank for simple transactions. But, the rise of digital commerce gave rise to a cyber underworld of hackers that requires caution and diligence with online activities, especially those that include financial transactions.  To keep you accounts and personal information safe, there are several best practices to follow when using online banking services.

Strong Passwords
Always make sure you use strong passwords that are not easily guessable. They should be long and include both upper- and lowercase letter, numbers, and other characters.  Using names, birthdates, and other easily guessable personal details is not recommended.  Even with the number of high-profile hacks featured by media outlets, some of the top passwords in use include “123456” and “password.”  Avoid using the same password for multiple accounts.  That way, even if one is compromised, your other accounts will be safe.  Change you passwords regularly.

Secure WiFi
Only use secure WiFi networks. Open, unsecure public WiFi networks are an easy target for hackers, who can intercept data transmitted between you and the bank.  The safest policy is to limit your banking activity to your secure home network, but if you need to make transactions while away from home, use secure networks, or even use your mobile device’s cellular connection instead of WiFi.

Secure Websites
Make sure any website you use for financial transactions is secure by checking the URL. If it begins with “https” the site is secured with an SSL certificate.  Chrome browsers are starting to identify non-secure sites with a “Not Secure” label starting this month to help identify them.

Mobile Devices
If you are using a mobile device for your financial transactions, using the bank’s official mobile app is a good option. It is often even more secure than websites and is much less susceptible to hacking.  Make sure you update the app when required, and while most users tend to avoid automatic app updates, setting your banking app to update automatically ensures you’ll be using the current version with the latest security measures.  Turn off your Bluetooth connection when using your mobile device.  Bluetooth signals can be hijacked, just like open WiFi, allowing hackers to intercept your data.  This is a good policy at all times when not using your Bluetooth capability for communication.

Account Security
Regardless of how you access your accounts, it’s advisable to request text or email alerts whenever transactions are made or if balances drop below a certain threshold. This immediately alerts you if any unauthorized transaction has taken place and allows you to react quickly.  If available, you should always enable two-factor authentication on your accounts.  That means you will have to use two means of authorizing yourself as the user, but it makes it much more difficult for hackers to gain access, even if they have gotten your password.  One example of two-factor authentication is entering a required passcode to be entered, which is sent to a specified mobile number when a login is attempted.  Similarly, disable any automatic logins on your devices.  While logging in each time takes additional time, the added security can make sure your accounts aren’t accessible to hackers gaining access to your device.

Separate PC for Banking
If you have access to a separate computer to use only for your banking activity, you can reduce risk of threats from gaming, web browsing, email, social media, and other activities. If you have an old laptop or PC that you’re not using anymore, consider cleaning it up, updating the operating system and browser, and using that as your dedicated banking device.  It may not be powerful enough for gaming, streaming videos, and other popular activities, but it can still be very useful for securing your online banking.  If you don’t have access to a separate computer, you can still use a dedicated browser – one you don’t use for any other online activities.  That will still reduce risk.  Regardless of the device, make sure you keep your antivirus, browser, and operating system up-to-date to ensure you have the latest security patches.

Be Aware of Scams
Every day, hackers and scammers send countless fake offers in an effort gain access to devices and personal information. If the offer sounds too good to be true, it probably is.  Delete suspicious emails and texts immediately, and never share account information online.  Similarly, we won’t ask you for account details or other personal information over the phone unless you have initiated the call.  If you aren’t sure if a call is legitimate, hang up and call back.

Check you Accounts Regularly
Even the most diligent customers can have their account information or identities stolen from other sources. It’s a good policy to monitor your accounts and credit report regularly to check for any unauthorized accounts or transactions.  The Fair Credit Reporting Act requires each of the three national credit agencies to provide a free copy of your credit report once every 12 months.  That will allow you to check your credit report every four months at no cost.

Regardless of what transactions you’re making online, following these guidelines will help protect your assets and credit standing.

Why You Should Recycle Your Old Electronics

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By Lynn Viesti Berube

Over the past decade, we’ve watched the world’s adoption of new technology grow exponentially, to a point where there are more mobile devices than people on the planet. We’re also seeing the rate at which electronics are replaced increase, driven by affordability, shorter lifespans, and a desire to have the very latest and greatest products.

While the continued investment in new technology may be good for the economy, it’s also created a massive amount of electronic waste (e-waste). Americans alone generated almost 12 million tons of electronic waste in 2014, including more than 150 million cell phones and almost 52,000 computers every year according to the EPA.  But global e-recycling rates are only around 20 percent, which means the majority of these electronics were either incinerated, dumped into massive landfills releasing pollutants into the environment, or collect dust in homes.

Aside from the impact on waste management, the environment, and health issues, recycling electronics provides a rich source of raw materials. The EPA also says that every one million recycled cell phones can produce 35,000 pounds of copper, 772 pounds of silver, 75 pounds of gold, and 33 pounds of palladium.  In addition, recycling one million laptops saves the energy equivalent to the electricity used by more than 3,500 homes per year.

When it’s time to recycle your cell phones or other electronics, first make sure you delete all personal information, followed by a factory reset, after taking out any removable storage cards. You should also remove any batteries, as those should be recycled separately.  You should also make sure you are using a reliable recycling service that certifies data destruction and recycles 100% of the e-waste they collect through legitimate facilities.

Just as recycled electronics can be used for materials for new products, recycled paper also have many applications. The cleaned and processed paper is used to produce many products we use every day, including toilet paper, school writing paper, masking tape, coffee filters, and many more.  Even documents with personal information can be recycled, provided they are shredded first.

Recycling electronics and paper provides a constant stream of resources that have countless uses, helps reduce the amount of junk that piles up in landfills across the globe, and reduces the environmental impact of dumping.

But, it’s hard to change old habits, and one of the key drivers in the rate of e-recycling is providing a convenient way for people to get rid of their old devices. In 2007, Connecticut was one of the first states to adopt an electronics recycling law, making it easier for residents to dispose of their old electronics.

This Saturday, June 23, The Milford Bank will be sponsoring a Shred & Electronics Recycling Event at 119 High Street, Milford, CT, from 10:00am-1:00pm (or until the truck fills up.)  Electronics recycling is free for everyone; document shredding if free for all customers of The Milford Bank, with a $5 fee for everyone else. All funds collected will be donated to Milford Food2Kids.