Equifax Data Breach Hits 143 Million Americans

By Susan Shields

These days, there aren’t many big financial decisions that you can make without a credit report. You’ll need one to buy a home, lease a car, and maybe even land a job. But if you had your credit report put together by Equifax, you may be one of 143 million Americans with personally identifiable information now up for sale on the black market following a data breach at the agency.

According to Equifax, the breach began in mid-May and lasted through July. Among the information obtained by hackers includes peoples’ names, social security numbers, birth dates, addresses and even driver’s license numbers. Additionally, over 200,000 individuals had their credit card numbers stolen.

If you’ve been affected and fail to act, an individual who obtains your records can devastate your life. You may be on the hook for faulty loans, parking tickets, and any other poor choice made by a criminal in your name.

Recently, the FTC put together a set of recommendations to see if you’ve been impacted and, if so, what you can do about it. Read on to check out the steps you need to take to ensure the security of your credit. But be sure not to begin until you’re on a secure Internet connection.

  • First, see if you were affected. You can find out by clicking here.
  • Check your credit reports from Equifax, Experian and TransUnion for irregularities.
  • Put a credit freeze on your files—you’ll have to unfreeze them to do another credit report, but it will also be harder for someone else to make a new account in your name.
  • Monitor your existing credit card and bank accounts for charges you don’t recognize.
  • If you decide against freezing your credit, place a fraud alert on your files to warn creditors to verify the identity of anyone who attempts to use your information to secure a line of credit.
  • File your taxes as soon as you get the necessary information so that scammers don’t beat you to the punch and steal your refund.

There’s no arguing that the financial technology at our disposal today can make banking more convenient and cost effective. But we must always remember that emerging technology must be respected and handled with the utmost care. As long as you maintain a strong cybersecurity strategy, you’ll be able to stay ahead of the would-be scammers that seek to take advantage of the unsuspecting today.

To learn more about how you protect your finances, check out our Online Learning Center. You can also stop by any office of The Milford Bank in Milford or Stratford for more support.

FTC Warns: Watch Out for Scams When Donating to Hurricane Victims

By Jorge Santiago

Late last month, the historic Hurricane Harvey hit the coastal regions of Texas and Louisiana with record-setting rainfalls, leveling entire communities in its path. The aftermath is hard to believe: billions of dollars of property damage and thousands of lives changed forever.

But in these trying times, the good will of the American people is always on full display. You may recall seeing the images of neighbors pulling neighbors out of treacherous flood waters, or first responders helping victims make their way to shelters. And of course, support is coming in from around the country in the form of donations too.

However, con artists often take advantage of disasters like Harvey to try and make a quick buck for themselves. In the aftermath of Hurricane Sandy several years ago, con artists duped unsuspecting donors out of more than $20 million, depriving the storm’s victims of vital supplies.

In order to help good Samaritans avoid the same pitfall in the aftermath of Harvey, the FTC has released a set of tips to help make sure your good will ends up being put to good use. Let’s take a look at how you can avoid being victimized yourself:

  • Donate to charities you know and trust with a proven track record with dealing with disasters.
  • Be alert for charities that seem to have sprung up overnight in connection with current events.
  • Designate the disaster so you can ensure your funds are going to disaster relief, rather than a general fund.
  • Never click on links or open attachments in emails unless you know who sent it.
  • Don’t assume that charity messages posted on social media are legitimate—research the organization yourself.
  • When texting to donate, confirm the number with the source before making your donation.
  • Find out if the charity or fundraiser must be registered in your state by contacting the National Association of State Charity Officials.

If you’re not sure whether or not the group you’re donating to is a legitimate organization, you can follow up through the Better Business Bureau by clicking here.

As a community bank, we at The Milford Bank firmly believe in the importance of lifting up our neighbors in times of need. And in the face of emergencies, the last thing we need are con artists taking advantage of the moment. But don’t be discouraged from lending a hand yourself—by taking the time to follow these tips and do a little research yourself, you’ll be able to help families start their lives all over again.

Milford, Stratford Residents: What’s Your Emergency Preparedness Plan?

By Jorge Santiago

In light of the recent hurricanes that have devastated communities from Texas to Caribbean, Americans are taking notice and recognizing the importance of making sure they themselves are prepared in the case of an emergency.

Of course, with Milford and Stratford both on the shoreline, planning for a hurricane should not be out of mind. But the reality is that even a simple, general preparedness plan can help you, and your family, avoid the worst in the event of any type of calamity.

Fortunately, the CDC (Centers for Disease Control and Prevention) has issued a set of suggestions to help you establish a preparedness plan that will best suit your family’s needs. Let’s take a look below:

Make a family communication plan

It’s not as easy to shepherd your family to safety if they’re not all at home when disaster strikes. That’s why you need to have a clear plan in place for connecting with each other. This should include completing a contact card for each family member, choosing an emergency contact, knowing the number for local emergency numbers, and also making sure each member of your family knows how to text.

Make a family disaster plan

Different emergencies will warrant different responses. Your family should assess the types of emergencies that are most likely in your neighborhood, and come up with a specific course of action for each. This can include: finding safe spots in your home, choosing multiple meeting places around town, and determining the best escape routes out of your home, neighborhood or the general area.

Get your kids ready

If you become incapacitated yourself, it is vital that your kids know how to appropriately respond to an emergency themselves. Your children should know how (and when) to call 911, and be involved in all your emergency preparedness planning.

Additional steps to get prepared

In addition to preparing with your family, there are several other tips outlined by the CDC that will ensure that your preparedness plan goes off without a hitch. Make emergency kits for both your home and your car. Stay informed on current events in your area. Be sure to have appropriate insurance on your home. Learn about how, why and when to turn off water, gas and electricity at the main shut-offs, and be sure that your whole family knows how to use your fire extinguisher.

Of course, all this planning wouldn’t be complete without practice. Be sure to run an emergency simulation at least once per year to see how ready your family is, and where you can still make improvements. It might seem like a lot of work now, but it can be hard to think straight in an emergency and you don’t want to have to iron out the wrinkles in your plan when there’s an actual dilemma.

To learn more about all the ways that Milford Bank can help you protect your family today, click here or stop by any location of The Milford Bank in Milford or Stratford today.

 

New Study Reveals Shifting Consumer Expectations for Financial Services Industry

By Jorge Santiago

The proliferation of connected technology over the past decade or more has reached a point of near ubiquity, with smartphones, tablets and other Internet-enabled devices just about everywhere we look today. These devices, and the power to connect, has given rise to a drastic shift in consumer expectations and behavior, forcing all industries to rethink their strategy for engaging and retaining customers.

The financial services industry has been no different, based on the results of a recent Accenture Consulting study. The study of nearly 33,000 banking customers spanned 18 markets throughout the world and found that five key attributes were reported consistently.

So what were the five key attributes that consumers today expect from their bank? Let’s take a closer look below:

  1. Service expectations: The modern consumer expects a high level of customer service and is not afraid to look elsewhere if expectations are not met. According to the results of Accenture’s study, a majority of consumers want banks to match tech providers’ digitally-driven service level.
  2. Personalization: Consumers today are willing to share data with their bank, this study shows, but they view data as a currency and want something in return. Banks must add value with data by personalizing experiences, from offering tools for financial management or real-time offers based on location.
  3. Appetite for innovation: Over half of survey respondents said they would want to be able to receive instantaneous financial advice via mobile communications. This exemplifies the type of innovation consumers today demand, in which new ways of accessing banking products and services can make a tangible impact in their day to day lives.
  4. Seeking self-service: While consumers do expect a high degree of customer service from their financial institutions, a majority of customers still want the availability to resolve a majority of inquiries without any assistance. This even extends into services themselves: 61 percent of survey respondents said person-to-person payment tools would be useful, while half of respondents wanted tools providing direct access to digital currencies.
  5. New branch experience: While we’re certainly living in a Digital Age, consumers still have plenty of use for their local branch too. However, they do expect that experience to change. Two-thirds of consumers say it is important to have devices that allow them to access their online banking in the branch, and that it is important to have advanced ATMs at the branch.

At The Milford Bank, we’ve taken extensive steps to stay at the cutting-edge, eagerly bringing technological innovation into our branches to facilitate a greater degree of care for our customers without sacrificing the personalized, community bank experience that makes us unique. To learn more about all the ways The Milford Bank is stepping up to meet the changing needs of our customers in the Digital Age, click here.

Five Ways to Save On Your Back-to-School Shopping List

By Tina Mason

Though the days are still long and warm, summer is eclipsing sooner than anyone would like to admit. And as the summer winds to a close, parents will be flocking to stores to do a record amount of back-to-school shopping, according to recent figures from the National Retail Federation.

According to the NRF, spending for school and college is expected to reach $83.6 billion in 2017, a 10 percent increase from last year’s numbers. Of course, all students will need new supplies for the coming year. But taking care of your childrens’ back-to-school needs shouldn’t have to break the bank either.

If you’re a Milford or Stratford parent with back-to-school shopping to do, check out these five tips to save money on your list this year.

Shop on tax holidays: Every year, the state of Connecticut suspends sales taxes for a week in late summer in order to stimulate the economy and help families get their children the school supplies they’ll need. This year, Connecticut’s tax holiday will take place from August 20th through August 26th. Shopping during this period will help you save at least the six percent sales tax on all purchases in the state.

Build a network with other parents: Your family isn’t the only one looking to cross everything off your shopping list without draining your bank account. Reach out to other families in the community and set up a network so that you can share items as needed—whether that be passed down clothing or school supplies themselves.

Do a scavenger hunt at home: Notebooks, pens, binders, calculators—all the things that your child needs for school, you may already have hidden away around the house. Take an afternoon to scour your closets, home office, musty boxes in the basement and all your junk drawers. You may be surprised to find many of the costly supplies you need already waiting for you!

Check out thrift stores and tag sales: The end of summer is a great time to find bargains at tag sales and thrift stores. As families stock up on new supplies, many will send old clothing and school items to thrift stores, or put on tag sales to get rid of unwanted items. Take some time to look up tag sales in your area and get up early during the weekend to drive around. Swing through your local thrift store while you’re out—you never know what you’ll find.

Set a budget: One of the best ways to save is to set a hard limit for yourself and be disciplined enough to stick to it. It can be difficult when your children are clamoring for the latest tech gadget, but that doesn’t change the limitations with which you must live.

If you’re a Milford or Stratford resident with children heading back to school, we understand that your financial planning doesn’t end once the school year begins. We have a full range of financial services designed to help you maximize your wealth and improve your quality of life regardless of what your circumstances may be. To learn more, check out our Online Learning Center or stop by any office of The Milford Bank today.

Milford, Stratford Business Owners: Now is the Time to Act on Cybersecurity

By Dave Wall

If you’re a business owner in the Milford or Stratford area, it would be easy to think that you’re not at risk of succumbing to a cyberattack. After all, it’s often government agencies and global enterprises that continue to make the headlines whenever a hacker strikes. But just because you’re not in the spotlight, it doesn’t mean you’re not under the microscope either.

In fact, hackers seem more intent on going after small businesses than their larger counterparts—and it’s only getting worse. According to recent reports, malware incidents at U.S.-based, small- and medium-sized businesses, increased by 165 percent year-over-year in the first quarter of 2017.

Succumbing to a cyberattack can have serious implications. You may lose access to your own data, inadvertently leak customer information and disrupt your day-to-day responsibilities, cutting into your bottom line. Many small businesses cannot afford to deal with the repercussions of a cyberattack, and 60 percent of small organizations go out of business within six months of being victimized.

Of course, small businesses don’t always have the resources or bandwidth needed to take complete control over network security, which is what makes them appealing targets in the first place.

Fortunately, you don’t need a degree in computer sciences or an unlimited budget in order to shore up security concerns. Here are a few helpful hints for small businesses in the Milford or Stratford area that have yet to address cybersecurity issues in their organizations.

Educate your employees: Imagine this: all your employees receive an email that appears to have been sent out by you. There’s a link in the body of the email, so they are naturally inclined to click it. But the email was actually sent by a bad actor who hacked your account, and the link contains malware that will cripple your network. It only takes one person to leave your network vulnerable, so you must think of your employees as your front line in the fight against cyberattacks. Take the time to educate them on safe Internet use and you’ll be able to drastically cut down on your exposure.

Consult with a managed services provider: Small business leaders have to wear many hats. But few business owners have the training, or the time, to act as their own Information Technology (IT) Department. Managed services providers can offer customized security solutions tailored to the needs of your business. They’ll oversee your network activity around the clock, keeping your company safe while you focus on your own responsibilities.

Have a preparedness plan in place: You cannot afford to start thinking about your preparedness plan until after an attack has occurred. You’ve got to be prepared in advance. Duplicate your vital data in the event that you lose access. Put operational processes in place to alert customers and keep your doors open. In addition, you should start to budget for cybersecurity needs now. Put aside a little money every month so that if you are hit, you can absorb the blow as you stabilize and return to business as usual.

With cyberthreats on the rise, security is becoming an increasingly pressing issue for small businesses.

For more resources to ensure that your business can enjoy sustainable long-term success, stop by any office of The Milford Bank branch location today.

Survey Reveals Most Americans Have Financial Regrets

by Patty Gallagher

Hey, Milford and Stratford residents—have you ever done something you regret with your money? Maybe there’s an expensive pair of shoes collecting dust in the corner of your closet. Or maybe you had an investment go belly up. Whatever your example is, remember this: you’re not alone.

In a new survey from Bankrate, it was revealed that 4 in 5 Americans has some form of financial regret. What were the most commonly reported causes for regret?

  1. Retirement Savings: Not saving enough for retirement was the leading financial regret of the 1,000 Bankrate survey respondents. 22 percent of those individuals cited not saving enough for a comfortable retirement.
  2. Emergency Savings: Similarly, a large percentage of people claimed they regretted saving enough for emergencies. At 16 percent, this was the second most common financial regret.
  3. Credit card debt: 9 percent of survey respondents claimed that they had regrets about the balance of their credit card. These individuals report carrying more credit card debt than their budgets can bare.
  4. Student loan debt: Student loan debt continues to be a national issue, which is clearly reflected in this survey. 9 percent of respondents claimed that they regretted the amount of debt they had to take on in order to get their college degree.
  5. Children’s education: While graduates continue to grapple with student loan debt, many parents are feeling regret themselves. 8 percent of respondents had regrets about the amount that they had saved for their child’s education.
  6. Buying a home: 2 percent of survey respondents claimed that they had regrets about buying a house that was too expensive for their budget.
  7. Something else: This is where the expensive shoes and bad investments come into play. 7 percent of survey respondents had regrets about a wide variety of other financial decisions they’d made.
  8. No regrets: One out of five respondents claimed that they had no financial regrets whatsoever. And while it is noble to live without regrets, the previous examples clearly demonstrate that financial decisions cannot be taken so lightly. The choices you make today will impact you for a lifetime. If you have a family, your financial regrets can seep over across generations. Take the example of education savings, for instance. If more parents had done a better job saving for their child’s education, it is likely that fewer graduates would report regrets about student loan debt.

But if you have your own financial regret, it is important not to let it define you. Every difficult financial situation can be addressed and improved with the right strategy and network of support behind you. At The Milford Bank, we offer a diverse portfolio of financial services to help you make the smartest decisions with your money, as well as an experienced team ready to help you meet your financial challenges head on. You can also learn more on our Online Learning Center, or stop by a branch location in Milford or Stratford today!

Saving Big on Summer Travel, Part 2: Driving or Flying

By Susan Wolfe

You might think that taking a vacation is all fun and games, but the truth is that travel is big business too. In fact, travel and tourism accounts for 10 percent of the global GDP, with travelers around the globe spending $7.6 trillion on an annual basis.

In this series, we’re looking at all the ways that you can tweak your travel plans to make sure that your vacation doesn’t turn into a financial disaster. Making slight adjustments will help you stretch your dollars further, letting you get a little extra relaxation out of your vacation.

In Part 1, we discussed how to save money as you plan your trip. In Part 2 of this series, we’ll be taking a look at some great ways to save as you hit the road, whether you’re hopping a flight or getting behind the wheel yourself.

Road tripping: The road trip is an American tradition, and we’ve got thousands of beautiful miles and fifty states to explore. But if you’re getting behind the wheel to reach your destination, here are a few suggestions to help you get there with a little extra cash in your pocket.

  • Monitor your tire pressure: It will help to have a fuel-efficient car if you’re driving across the country. But if your tires are even slightly underinflated, you’re giving up a few miles per gallon before you even pull out of the garage.
  • Load up on non-perishable snacks: Food is another huge expense on vacation. If you’re driving, you have an advantage over airborne travelers—you can pack lots of food with you. This way you can avoid those costly pit stops on the side of the highway.
  • Alternatives to hotels: If you’re going to have to drive for a few days to reach your destination, your costs can easily add up if you stay in a hotel every night. Instead, plot out campsites, hostels or other low-cost alternatives to hotels. After all, you’re essentially just paying for a place to rest your head for the night before you take off again.

Flying: While it can be a vacation in itself to take a road trip, not everyone can take that much time away from their daily lives. But flying comes with its own set of expenses that you must take care to avoid. Here are a few suggestions.

  • Assess your baggage: Baggage fees have become a standard part of airfare. But depending on where you’re going, and for how long, you may be able to avoid it. In other cases, you’ll be better off paying the fees. For instance, if you’re traveling somewhere that the weather is highly variable, you might spend more for a heavy suitcase. But it will still be cheaper than packing light and having to pick up extra clothes when you get there.
  • Bundle your flights with other services: If you’re flying, you will probably need a car when you land. If you plan ahead, you can actually save considerably if you pay for your flight, your car and your hotel simultaneously.
  • Take advantage of special deals: If you’re looking for a new credit card, many come with offers that include airline miles. But you don’t have to open a credit card to benefit. There are many businesses affiliated with airlines that you may be able to leverage to get airline miles to reduce the price of your fare.

If you’re a Milford or Stratford resident gearing up for a summer vacation, be sure to check back with us for more great tips to save money on your travels. You can also learn many great ways to grow your wealth by checking out our Online Learning Center, or by stopping by any office of The Milford Bank today!

Beware of These Common Types of Fraud, Part 2

By Lynn Viesti Berube

As discussed in Part 1 of this series, the stakes for maintaining your privacy and financial security have never been higher. With the influx of connected devices that we now use in our daily lives, a failure to adhere to strict security practices can leave you vulnerable to a number of types of fraud. According to one study from Javelin Strategy, over 13 million people were the victims of fraud last year, with combined losses reaching $15 billion.

In Part 2 of this series, we will cover even more types of fraud that you should be watching out for. If you know what types of fraud are out there, it will greatly increase your chances of becoming a victim yourself.

Man-in-the-middle attack: These are attacks in which a hacker intercepts communications between two parties, altering them to serve their purposes.

Pharming: Hackers can use malware to route you to their own websites, which are often built to look exactly like another organization’s page. These dummy websites are particularly dangerous if you are tricked into entering personal information in order to sign in.

Phishing: Hackers can spoof the email addresses of people from your contact list. When they send you an email, it will look like it is coming from a friend, family member or coworker. But instead, it has been embedded with a virus or software that will give them access into your computer or device.

Ransomware: Ransomware is software that gives a hacker access to your computer and lets them target proprietary data. The hacker will then encrypt the data so that you can’t gain access to it, and will demand a ransom before restoring your access.

Scareware: Scareware is a program that displays an on-screen alert that you may be exposed to a virus or spyware. The user is then prompted to purchase antivirus protection that is actually malware itself.

Skimming: The magnetic strip on the back of your debit or credit card can be used by fraudsters to steal your information and access your financial records. Skimming devices can be secretly installed on card-reading devices, such as ATM machines, gas pumps and checkout counters.

Smishing: Smishing is like phishing. The difference is that instead of receiving a questionable email, the malware comes to you via text message. By responding to the text, you may inadvertently download malware onto your device without ever knowing its there.

Your data and your financial security are inextricably linked. As such, it is critical that you educate yourself about all the ways that criminals are looking to take advantage of people that don’t adhere to tight cybersecurity principles. To learn more about how to protect your assets, check out our Online Learning Center here or stop by any office of The Milford Bank in Milford or Stratford.

Join Milford Bank and Play Dodgeball for a Cause

by Jorge Santiago

At The Milford Bank, we’ve been providing financial services since 1872. But as a community bank, we also know that our responsibility to the community extends beyond the walls of our office locations. That’s why we partner with other organizations in the Milford and Stratford community to help improve the lives of the individuals that make our towns run.

One such organization is the Boys and Girls Club of Milford, which is putting on its annual dodgeball tournament on Friday, March 31st. Here’s what you need to know:

Tournament details

  • There will be two divisions to choose from depending on your preferred style of play—recreational and competitive
  • The tournament is double-elimination
  • There is a $300 fee per team
  • Teams can roster between 6 and 10 players
  • Each participant must be at least 16 years of age

 

If you want to lend a hand but don’t want to play, there are still plenty of ways that you can help out. Sponsoring the tournament is a great way for your business to get some extra exposure. You can learn about sponsorship opportunities here. Or, if you’d prefer to simply volunteer your time, click here to see how you can get involved.

This year’s tournament will be held at Goooal Sports in Stratford. Doors will open at 6:00 PM and the tournament will begin at 6:30. However, this is one of the most popular events of the year, so expect that space will be limited. To ensure that you get a chance to play dodgeball for a good cause, be sure to register early.

You can find more ways to help us get involved in the Milford and Stratford community by clicking here.