Are Millennials Putting Themselves at Risk with their Digital Habits?

By Pam Reiss

According to the FBI’s Internet Crime Complaint Center (IC3), the number of reported incidents of cyber fraud continues to increase, reaching to 351,937 in 2018, 16% more than 2017 and a 30% increase from 2014.  Losses from these incidents are growing even faster, reaching more than $2.7 billion last year, an increase of 90% from 2017, and almost 240% more than 2014.  The FTC, which collects data on all sources of fraud, are even more staggering, registering almost 3 million complaints last year alone.

What’s alarming is that no age group is immune.  While there is a correlation between age and amount lost according to FTC data, there is also a reverse correlation between age and frequency of fraud loss.  The median loss increases with age, and Americans 80 and over tend to experience significantly larger losses than any other age group.  But, they are also the least likely to experience loss due to fraud.

In fact, younger Americans under 30 appear to be much more susceptible to loss through fraud than other age groups, falling victim to some sort of fraud three times more often than senior citizens.  This is particularly alarming because it points to younger generations having habits that make them easier targets, which could place them at risk for larger losses as they get older and their savings grow.

A large part of it is the nature of digital natives – Millennials and post-Millennials.  Growing up with the world at their fingertips, they have been immersed in a social environment and are willing to share just about anything.  They have built an resistance to fear of sharing information, and the more “friends” and “followers” and “likes” they have, the more successful they feel, often with little regard for the source of acknowledgement.

That world of social media acceptance has created a false sense of trust, opening the door for criminals, who only need to collect a few pieces of information in order to accomplish their goals.  It’s very easy to set up fake digital personalities to collect personal information or to create entertaining online quizzes to show your IQ, what Star Wars character you would be, or other similar social interactions.

This willingness to share, combined with younger people’s inherently higher level of trust (perhaps we should call it naïveté), makes them easier targets than older generations, which are less likely to trust engagements from people or entities they don’t know.

Whether the result is providing personal information that can lead to fraud, or clicking on malicious links in appear to be legitimate, younger adults can often be more easily manipulated by con artists and cyber criminals.  The good news is there are a number of easy tips that can help keep everyone – young and old – safe.

  • Check senders’ actual email addresses (not just names, they can be falsified)
  • Don’t click on links unless you are sure they are legitimate
  • Don’t open attachments unless you are sure they are intended for you – verify with senders if needed
  • Don’t share personal information with anyone you don’t know, including birthdays and birth cities. Most entities that need this information already have it.  This is a common phone scam tactic
  • If you aren’t sure if a request is legitimate, don’t acknowledge it until you have verified it separately with the organization or friend asking for it
  • Don’t accept friend or follower requests from people you don’t know or who seem out of place
  • Always keep your cyber security software up to date on all devices
  • Monitor your bank and credit card accounts, as well as credit reports
  • Be aware of “free” offers – you can rarely get things for nothing
  • Don’t send money to anyone who isn’t a close friend or family member
  • Be on the lookout for “URGENT” requests for information or money – this is telltale sign of scams
  • Don’t engage in any financial or other sensitive transactions over public or other unsecured WiFi networks – they can easily be hacked and your data intercepted.

Following these simple steps will help keep your identity and finances secure.  It’s inevitable, however, that you will be engaged by a fraudster.  When that happens, be sure to report it.  The more information authorities have, the better then are able to connect scams with their perpetrators and hopefully catch them.

Hopefully, it won’t happen, but if you think your personal or financial information has been compromised, contact The Milford Bank immediately.

 

Identity Theft vs. Identity Fraud: What You Need to Know

By Tyler Haskell

Identity theft and identity fraud are becoming all too common today, with the economic impact to banks, businesses, and customers reaching well into the billions annually. In 2018, roughly 14.4 million American adults were victims of identity fraud, with losses totaling $14.7 billion. The two terms – identity theft and identity fraud – are closely related, but aren’t the same, despite often being used interchangeably.

Identity Theft
Identity theft takes place when criminals acquire personal data, which is then used for subsequent illegal activities, including identity fraud and the sale of information to others. This information can include any number of PII (Personally Identifiable Information) data, such as social security numbers, credit card numbers, bank accounts, driver’s license numbers, passwords, and more.

There are many ways criminals can steal personal data, from advanced hacking techniques to intricate scams to burglary and dumpster searches. Corporate hacking instances have increased over the past years, with many high-profile breaches being featured in mainstream news, from retail stores to healthcare organizations. The breaches have resulted in millions of customers’ data being stolen. Mobile devices are also a high-value target, simply because of the incredible amount of data stored on them.

Identity Fraud
Identity Fraud happens when criminals use stolen personal data for illegitimate transactions. These may include fraudulent purchases, opening new bank accounts or credit cards, initiating loans, and more.

Identity fraud impacts not only the victims of identity theft, but also the other organizations that become part of the fraudulent activity: merchants, banks, credit card companies, etc. The truth is, everyone is impacted in some way because businesses build the cost of fraud into their pricing structures to help cover their losses.

Protecting Yourself
Recovering from identity fraud is a daunting task that can take 200-300 hours of time and cost $1,000 or more. What’s more, these accounts can appear on credit reports for extended periods, making it difficult for victims to get legitimate credit.

First and foremost, protect your data. Don’t share passwords or account information. Don’t lend your credit cards or IDs to others. Make sure you have high levels of security on your mobile devices and use highly secure passwords on your online accounts – and don’t reuse passwords. Also use two-factor authentication whenever possible.

Be aware of the countless scams being conducted via phone and online. If you even remotely question a request for information or an offer, hang up and call the institution back yourself to verify the request. Legitimate organizations don’t usually ask for sensitive information without you having contacted them first.

Be sure to check your credit report regularly. We can assist our account holders with this by activating Credit Sense on your online and mobile banking app. Credit Sense is a tool that will help you improve your financial well-being. Credit Sense gives you up-to-date personal credit information including credit scores, credit usage, total balances, payment history, credit age and recent credit. You can refresh your credit score as often as you need and get tips on how to improve it. Credit Sense also offers credit monitoring, which gives you protection from fraud with alerts notifying you when something has changed in your credit profile.

While it’s hard to keep your data completely safe, following these simple precautions and staying alert can help you avoid the hassles and financial burden of identity theft and fraud. To help you with best practices for avoiding identity theft, contact us to learn how we are helping protect your identity and funds.

Annual Milford Moves 5k Offers Healthy Fun While Supporting Local Veterans

By Peter Berube

One of the many benefits of community banks is that, thanks to their homegrown roots, they tend to be active in supporting local organizations and programs, extending their reach into their communities beyond simply offering financial services. For years, The Milford Bank has taken an active role in promoting and supporting its local community and raising awareness of programs in the area.

Continuing that tradition, The Milford Bank will be hosting the 5th annual Milford Moves 5k Run and Walk event, taking place Sunday, June 16th, 2019, along with co-sponsor Colony Grill of Milford.  The event is designed to raise awareness of and support for military veterans, with all of the proceeds going to support local veterans’ organizations.  Those groups include American Legion Post 196, VFW Post 7788, the Disabled American Veterans Chapter 15, and the Vietnam Veterans of America Chapter 25.  The funds raised will be used to fund veterans’ affairs and rehab programs through these organizations.

The Milford Moves 5k is also an opportunity for local businesses to join The Milford Bank and Colony Grill in supporting and celebrating the veterans in the community through sponsorships, which start as low as $250. Interested businesses may contact The Milford Bank for more information.  Last year’s 5k raised $20,000 and was distributed among these local veterans’ groups.

The event kicks off with a Kids’ Fun Run at 8:30am, with the 5k starting at 9:00am. Awards will be presented for top overall female and male finishers, top female and male active military or veteran finishers, along with prizes for the top three in their age groups.  Colony Grill will also be awarding $500 for the top female and male finishers to be donated the charity of the winners’ choosing.  In addition, a special award will be given to the participant deemed most patriotic and all kids in the Fun Run will receive a prize for coming out and supporting this great cause.  Colony will also be providing complimentary pizza for participants, and a free beer for all 21+ participants.

Don’t miss your chance to be part of a fun, healthy event that also supports local veterans. Registration for runners and walkers is open online, or participants may register in person at any office of The Milford Bank up to the day before the event.

 

Special Notice to Customers

Dear Customers of The Milford Bank:

We recognize that many government employees have been financially impacted by the partial government shutdown. In 1872, The Milford Bank was founded for the purpose of serving our communities and that objective has not changed.

As your neighbors and friends, we understand the challenges many federal employees are facing, and we would like to help to relieve some of the burden.

If you are a customer of The Milford Bank and are a government employee enduring financial hardship due to the shutdown, please contact us at (203) 783-5700 or stop by your local office to discuss how we may be of assistance to you.

Said Susan Shields, President and CEO of The Milford Bank, “Helping where we can is just the right thing to do. Over the years, we’ve celebrated many happy occasions with our customers. Good neighbors, like good businesses, should be there to offer support when things are difficult.”

The Milford Bank was founded in 1872 and is a mutual institution with five offices and a loan center located in the city of Milford, an office in Stratford and a Loan Production office in downtown New Haven. The Bank offers a wide variety of banking and financial products and services to businesses, individuals and organizations.

Helping Beat Food Insecurity in Milford

By Celeste Lohrenz

Food insecurity is defined by the USDA as “a household-level economic and social condition of limited or uncertain access to adequate food.” As amazing as it may seem, nearly 13% of Americans overall – and 17.5% of children – live in households that are considered “food insecure.”  That’s about 13 million children.

What that means for those children is that the only place they are guaranteed to get a full, nutritious meal is school. Outside of school, it is often a different story. This can result in malnutrition, higher rates of illness and hospitalization, poor academic performance, insecurity, lack of social skills, and other chronic issues.  Ironically, it can also result in obesity for those who experience partial food insecurity because they often overeat when food is available in an effort to make up for missed meals, or they fill themselves up with inexpensive junk food.

Food insecurity is a problem that knows no geographic boundaries and impacts even the wealthiest states in the nation. In Connecticut, the child food insecurity rate is lower than the national rate, at 15.6%, but New Haven County registered a 17% child food insecurity rate.

There are many food banks and other programs that do their share to help collect food and money to provide food for these hungry children. Many of them are modeled after a weekend food program started in Little Rock, Arkansas in 1995 when a school nurse asked for help providing food for students that were complaining and stomach pains and dizziness.

Milford Food 2 Kids was created to help stem the food gap for children in Milford.  With help from many selfless volunteers, the organization hands out bags of child-friendly food each week to children in need.  Its mission to feed hungry children began in 2016, when it initially delivered 26 weekend food bags to children in two schools.  By the end of the recently concluded school year, it had expanded its service to 166 children in 13 schools.  Its goal is to continue to expand the Food 2 Kids program into a sustainable program that will provide food for children on an ongoing basis.

In order for programs like Food 2 Kids to succeed and effectively help close the food gap, they need help from individuals willing to donate to their cause, as well as from local organizations who help to organize donation drives.

As a local presence in Milford for more than 140 years, The Milford Bank has been very active in serving the needs of its communities beyond providing banking services. Each year, the Bank provides event sponsorships, charitable donations, and hosts its own events, like its recent paper shredding and e-recycling day.

In its ongoing mission to give back to the community it has been a part of for so long, The Milford Bank will be active in supporting the Food 2 kids program and will be accepting cash donations at all of its Milford locations throughout the month of September.  Donations are tax deductible and 100 percent of finds raised will help Food 2 kids meet its 2018 goals.  Contributions of all sizes are welcome:  $7 will feed a child for a weekend, while $280 sponsors one child for the entire school year.  For more information, please contact any Milford Office of The Milford Bank.

In addition to the collection drive, many employees of The Milford Bank are planning their own ways to raise funds for Milford Food 2 Kids throughout the month. Do not be surprised to see or hear about a special contest or bake sale. The Bank Employees have set a fundraising goal of $20,000. This matches Bank donations to the program for each of the past two years.

Food 2 Kids is always looking for more volunteers to help with shopping and picking up food, packing, delivering, stocking, and spreading the word throughout the community. Interested volunteers should contact Food 2 Kids directly at 203-877-4277 or milfordfood2kids@gmail.com.

Why You Should Recycle Your Old Electronics

By Lynn Viesti Berube

Over the past decade, we’ve watched the world’s adoption of new technology grow exponentially, to a point where there are more mobile devices than people on the planet. We’re also seeing the rate at which electronics are replaced increase, driven by affordability, shorter lifespans, and a desire to have the very latest and greatest products.

While the continued investment in new technology may be good for the economy, it’s also created a massive amount of electronic waste (e-waste). Americans alone generated almost 12 million tons of electronic waste in 2014, including more than 150 million cell phones and almost 52,000 computers every year according to the EPA.  But global e-recycling rates are only around 20 percent, which means the majority of these electronics were either incinerated, dumped into massive landfills releasing pollutants into the environment, or collect dust in homes.

Aside from the impact on waste management, the environment, and health issues, recycling electronics provides a rich source of raw materials. The EPA also says that every one million recycled cell phones can produce 35,000 pounds of copper, 772 pounds of silver, 75 pounds of gold, and 33 pounds of palladium.  In addition, recycling one million laptops saves the energy equivalent to the electricity used by more than 3,500 homes per year.

When it’s time to recycle your cell phones or other electronics, first make sure you delete all personal information, followed by a factory reset, after taking out any removable storage cards. You should also remove any batteries, as those should be recycled separately.  You should also make sure you are using a reliable recycling service that certifies data destruction and recycles 100% of the e-waste they collect through legitimate facilities.

Just as recycled electronics can be used for materials for new products, recycled paper also have many applications. The cleaned and processed paper is used to produce many products we use every day, including toilet paper, school writing paper, masking tape, coffee filters, and many more.  Even documents with personal information can be recycled, provided they are shredded first.

Recycling electronics and paper provides a constant stream of resources that have countless uses, helps reduce the amount of junk that piles up in landfills across the globe, and reduces the environmental impact of dumping.

But, it’s hard to change old habits, and one of the key drivers in the rate of e-recycling is providing a convenient way for people to get rid of their old devices. In 2007, Connecticut was one of the first states to adopt an electronics recycling law, making it easier for residents to dispose of their old electronics.

This Saturday, June 23, The Milford Bank will be sponsoring a Shred & Electronics Recycling Event at 119 High Street, Milford, CT, from 10:00am-1:00pm (or until the truck fills up.)  Electronics recycling is free for everyone; document shredding if free for all customers of The Milford Bank, with a $5 fee for everyone else. All funds collected will be donated to Milford Food2Kids.

‘Tis the Season… For Community Cleanup and Major Project Planning

By Mark Gruttadauria

After a long winter that included a 10-day period with three different Nor’Easters hitting the area, it looks like Spring has finally arrived. Lawns are started to become brighter shades of green, trees are starting to bud, and of course, temperatures are on the rise. The change in seasons also signifies the start of the outdoor activities, as youth sports teams are seen practicing across communities and parks and other communal areas once again become daily meeting sites.

For local communities, it means preparing for annual spring cleaning, repairs and maintenance. The to-do list can get quite long after a harsh winter, with many cleaning,  landscaping and gardening jobs taking priority to replenish and revitalize buildings, gardens, planters, water features, playgrounds, and walkways.  The good news is if your community or neighborhood association has done its job, you’ll see a large turnout of residents lending a hand to take care of their communities.

This is also the time to assess larger and longer term needs – especially anything that might require larger capital investment. Larger, higher cost projects require advance planning and a lengthier approval process for funding.  They could include office or garage renovation,  new construction, parking area paving, speed bumps, pool installation, tree removal or planting, or any other capital improvements to make the community more attractive to residents and businesses.

Smart associations understand that, just as regular maintenance (including spring cleanup) help to build a positive daily perception, these larger developments are a long-term these are long-term investments in the community’s future. It’s simple: a cleaner and more modern community is naturally going to have maximum curb appeal.

The catch, though, is that community organizations may not have a lump sum available to fund larger projects, which is why future planning is critical. When big-ticket items are approved, funding plans must also be in place, whether that means local fund raising, business sponsorships, city funding (less and less likely, unless residents are willing to endure tax hikes), or project loans (hopefully from local banks that are happy to work with community organizations).

Whatever the plan, it has to be put in place long before the project breaks ground. So, when your planting flowers, trimming hedges, or sowing grass this spring, take note of any larger community improvement opportunities and bring them to your community association board, so they can consider them early enough to make a real difference.

Many local financial institutions, like The Milford Bank, work closely with community associations and other similar organizations, understanding they, too, have a role to play in supporting these communities. If you are considering a major project that will require funding, be sure to talk to a representative from The Milford Bank representative to find out how we can help.

ABA Announces Consumer Awareness Observance Days for 2018

By Rebecca Tudor

Every year, the American Bankers Association releases an annual calendar including specific dates for consumer awareness observance days. While “Earned Income Tax Credit Awareness Day” might not have the same ring as Halloween or Independence Day, such observance days can be incredibly useful for taking a moment to assess your own financial status and learn something new about managing your wealth.

This year, we’ll be following the ABA’s calendar closely, tying in articles to provide some extra information for you to celebrate observance days. Pay close attention—we may even be running special events to celebrate some of these festivities at our office locations!

Read on to see the ABA’s schedule for 2018. Each month will provide you different financial perspectives, so we challenge all Milford Bank customers in Milford and Stratford to get creative and show us how they plan to celebrate!

January

1/26: Earned Income Tax Credit Awareness Day

1/28: Data Privacy Day

1/29-2/2: Tax Identity Theft Awareness Week

February

2/26-3/3: America Saves Week

March

3/4-3/10: National Consumer Protection Week

3/20: National Agriculture Day

April

National Financial Literacy Month—celebrated all month

Records and Information Management Month—celebrated all month

4/1: National 1 Cent Day

4/16-4/22: National Health Care Decisions Day

4/17: National Tax Day

4/20: National Teach Children to Save Day

4/29-5/5: National Small Business Week

May

Older Americans Month—celebrated all month

Military Appreciation Month—celebrated all month

June

American Housing Month—celebrated all month

National Internet Safety Month—celebrated all month

6/15—World Elder Abuse Awareness Day

6/28—National Insurance Awareness Day

July

National Make a Difference to Children Month—celebrated all month

August

Back to School

September

College Savings Month—celebrated all month

National Preparedness Month—celebrated all month

9/9—National Grandparents Day

October

National Cybersecurity Awareness Month—celebrated all month

National Crime Prevention Month—celebrated all month

Family Health Month—celebrated all month

10/1-10/5—Customer Service Week

10/1-10/5—Financial Planning Week

10/18—Get Smart About Credit Day

November

Military Family Month—celebrated all month

National Scholarship Month—celebrated all month

National Family Caregiver Month—celebrated all month

December

Identity Theft and Protection Awareness Month

At The Milford Bank, we’re committed to helping you stay focused on your bottom line all year round. So be sure to check out the ABA calendar and find some topics that pique your interest, as we’ll be putting together supplemental educational resources to correspond with the ABA’s observance days throughout 2018.

If you’re interested in learning even more about a particular subject from the calendar, be sure to check out our Online Learning Center too. It’s a wealth of resources designed to help all our customers achieve the best possible financial outcome for their family’s needs and wants. To learn more, click here.